In a market where millions of people buy broadband but spend most of their time talking about the quality of their WiFi, Orbus is taking a different approach. Instead of selling speed on paper and leaving households to struggle with patchy connections, Orbus has designed its service to deliver what families actually use every day: seamless, dependable WiFi in every room.
Broadband Everyone Buys, WiFi Everyone Talks About
Broadband is one of the few essential services purchased by nearly every UK household. Yet, when families, friends or colleagues complain, they rarely discuss their “broadband plan” – they talk about WiFi. From dropped signals during work calls to buffering on a family film night, it’s the WiFi experience that defines whether people are happy at home.
Founded by Shailesh Ramani, alongside co-founders Andrea Troy and Tim Bailey, Orbus was built on this simple truth. The leadership team brings decades of experience across consumer services, technology, and partnerships. Together, they set out to build a broadband company around one clear promise: the best WiFi experience for every UK home.
Shailesh Ramani, CEO of Orbus Broadband, said:
“Everyone buys broadband, but everyone talks about WiFi. That’s the reality of modern households. We built Orbus to solve this. By giving every customer a free Amazon eero router, we make sure the WiFi works everywhere in the home – not just by the main socket.”
The Orbus + Amazon eero Partnership
To deliver on this vision, Orbus partnered with Amazon eero, a leader in mesh WiFi technology. Eero routers adapt to each home, creating a network that fills every corner with strong, consistent signal. Dead zones are removed, and multiple devices can stay connected at once – whether for streaming, gaming, remote working, or smart home technology.
Every Orbus customer receives an eero router free of charge, included as standard with their broadband plan. By making this technology the foundation of its service, Orbus ensures households not only benefit from fast speeds but also enjoy WiFi that works the way families need it to.
Broadband Made Simple
Orbus has stripped away the confusion and designed its service to be simple from start to finish. Households can get connected in three easy steps:
- Sign up in minutes – Check your postcode, choose your plan, and get started fast.
- Get your eero router – Every customer receives a powerful eero router, free of charge.
- Installation made easy – Orbus engineers set everything up at a time that suits you, so your WiFi is ready to use straight away.
This straightforward approach is matched by fairness. Orbus guarantees no hidden fees and no mid-contract price rises, offering peace of mind to households at a time when rising costs are a concern for many families.
Leadership With a Mission
Orbus is more than just another broadband provider. Its leadership team is united by a shared mission to rethink what customers should expect from their internet service.
- Shailesh Ramani, Founder & CEO, is a UK entrepreneur with a long track record in helping households save money on essential services.
- Andrea Troy, Co-Founder and Director of Products & Services, has built her career around designing customer-first solutions in complex industries.
- Tim Bailey, Co-Founder and Commercial Director, brings expertise in scaling partnerships and operations to deliver nationwide impact.
By placing the customer at the heart of their strategy, the team has positioned Orbus to deliver both value and innovation.
Andrea Troy said:
“We wanted to cut through the jargon. People don’t want to hear endless technical terms about speeds – they want WiFi that just works. Orbus gives them that, with full fibre broadband backed by reliable WiFi in every room.”Tim Bailey added:
“Broadband has always been sold on promises, but too often households are left disappointed. With Orbus, we’ve flipped the focus. We don’t just sell speed – we deliver WiFi that people can actually rely on.”
Future-Ready for UK Homes
Orbus Broadband is available across more than 97% of the UK, making it one of the most accessible services on the market. By focusing on transparency, ease of use, and reliable WiFi, the company aims to reset expectations for what broadband should be.
From students in shared flats to families in large houses, Orbus is built to support the way modern households live and work today. With the growth of hybrid working, online learning, and smart devices, the demand for stronger WiFi has never been higher. Orbus meets that demand with technology that works out of the box.
Orbus is available nationwide, giving households the chance to compare broadband deals that focus on WiFi quality as much as speed.
