Choosing the best eQMS for UK medical device companies depends less on finding one “winner” and more on fit: team size, device type, budget and how much help you need with validation and migration. This guide compares eight platforms that UK device teams commonly shortlist, namely Matrix Quality, Greenlight Guru, Qualio, Scilife, SimplerQMS, MasterControl, QT9 QMS and Ketryx, against the same five criteria. It also explains what UK regulations actually ask of a quality system, so you can judge any vendor on the right terms.
How were the platforms compared?
Every platform was assessed on the same five points:
- Who it is built for, as described by the vendor.
- Validation support, such as a validation package for 21 CFR Part 11, EU Annex 11 or GAMP 5.
- Pricing transparency: whether a price is published.
- Stated implementation time.
- Migration support for existing documents and records.
All product information comes from each vendor’s own published material, read on 1 October 2026. These are vendor statements, not independent test results, and prices and features change. Where a detail was not found in published material, it is marked “not stated”. Confirm current details with each vendor before buying.
What does UK MDR 2002 ask of your quality system?
The Medical Devices Regulations 2002 remain the core law for devices placed on the Great Britain market. For devices that need a UK Approved Body (most classes above low-risk Class I), that body assesses your quality management system, in practice, against ISO 13485. Every device must be registered with the MHRA, and a manufacturer based outside the UK must appoint a UK Responsible Person. Under ISO 13485 clause 4.2.5, records should be kept for at least the lifetime of the device as defined by the manufacturer, and never less than two years from release.
None of this requires particular software. It requires evidence that the quality system works, and being able to find that evidence quickly during an audit.
How do the new post-market surveillance rules change the QMS?
The Medical Devices (Post-market Surveillance Requirements) (Amendment) (Great Britain) Regulations 2024 came into force on 16 June 2025. They add a new Part 4A to UK MDR 2002 and apply in England, Wales and Scotland. Manufacturers need a post-market surveillance system and plan for each device, proportionate to its risk. Serious incidents must be reported to the MHRA within 15 days of the manufacturer becoming aware (down from 30), within 10 days for a death or unanticipated serious deterioration in health, and within 2 days for a serious public health threat. Trend and periodic reporting requirements also apply.
In practice, this rewards linkage. A complaint has to be logged, assessed for reportability, trended and, where needed, fed into a CAPA. Any eQMS on a shortlist should be tested on how well it connects these steps.
Do you need separate QMS processes for UKCA and CE marking?
Usually not. Northern Ireland follows the EU Medical Device Regulation under the Windsor Framework, and the UK government has extended the period in which CE-marked devices can be placed on the GB market (check current MHRA guidance for the dates that apply to your devices). Most UK companies run one ISO 13485 system and keep market differences in technical documentation, labelling, registration and vigilance routes.
How do the 8 platforms compare on the same criteria?
| Platform | Built for (vendor description) | Validation support | Published pricing | Stated go-live | Migration support |
|---|---|---|---|---|---|
| Matrix Quality | Life science and medical device teams of 20 to 500 | Validation package for Part 11, Annex 11, ISO 13485 and GxP (GAMP 5 approach) | From €10,000 a year | 2 to 6 weeks | Handled by vendor team |
| Greenlight Guru | Medical device companies | Not stated | From 12,000 USD a year, implementation extra | Not stated | Named consultant migrates documents |
| Qualio | Growing life science teams | Not stated | Not stated | 30 to 60 days for most customers | Paper to eQMS programme |
| Scilife | Teams wanting validation evidence from day one | Signed GAMP 5 validation package | Not stated | Not stated | Not stated |
| SimplerQMS | Small regulated teams | Validation included | 17,500 USD a year for up to 15 users | Not stated | Included |
| MasterControl | Startups to global enterprises | Configured, validated packages | Not stated | Not stated | Not stated |
| QT9 QMS | Manufacturers across regulated industries | Not stated | Not stated | Designed for 30 days | Not stated |
| Ketryx | Software-driven device teams | Not stated | Not stated | Not stated | Not stated |
The 8 platforms in detail
Each profile follows the same structure: who it suits, what the vendor highlights, and what to check before buying.
1. Matrix Quality
Suits: life science and medical device companies of 20 to 500 people moving off paper, Word, Excel or SharePoint. Vendor highlights: made by Matrix One, Matrix Quality brings document control, CAPA, change control, training, supplier management, complaints and audits into one system, so an SOP change can trigger the related training and approvals. Matrix One says the product ships with a validation package for 21 CFR Part 11, EU Annex 11, ISO 13485 and GxP based on a GAMP 5 approach; that most teams go live in 2 to 6 weeks with its team migrating existing records; and that it is used by 500 life science companies. Check: pricing is in euros, so the sterling cost depends on the exchange rate; a vendor validation package supports, but does not replace, your own validation for intended use; and it is worth asking for references from UK device customers.
2. Greenlight Guru
Suits: medical device companies specifically. Vendor highlights: a device-focused QMS with a named consultant who migrates documents. Pricing starts at 12,000 USD a year. Check: implementation is charged separately, so first-year cost will be higher than the list price.
3. Qualio
Suits: growing life science teams. Vendor highlights: a structured paper-to-eQMS programme, with most customers live in 30 to 60 days according to the vendor. Check: pricing is not published, so request a full quote including implementation.
4. Scilife
Suits: teams that want validation evidence in place from the start. Vendor highlights: a signed GAMP 5 validation package, Microsoft Office integration on every plan and Microsoft Entra ID sign-in. Check: pricing and typical go-live time are not published.
5. SimplerQMS
Suits: small regulated teams. Vendor highlights: a published price of 17,500 USD a year for up to 15 users, with migration and validation included. Check: how pricing changes once the team grows beyond 15 users.
6. MasterControl
Suits: companies from startups to global enterprises. Vendor highlights: configured, validated packages. Check: pricing and implementation time are not published, and the scope of each package varies, so compare like for like.
7. QT9 QMS
Suits: manufacturers across regulated industries. Vendor highlights: document control for Office, PDF, SolidWorks and AutoCAD files, with implementation designed to take 30 days. Check: because it serves several industries, confirm the ISO 13485 and UK device-specific content you will get.
8. Ketryx
Suits: software-driven device teams, including software as a medical device (SaMD). Vendor highlights: syncs changes from development tools and Google Drive while keeping audit trails. Check: teams making mainly hardware devices should confirm it covers their wider QMS processes.
Which platform fits which kind of team?
- Fewer than 15 users on a fixed budget: SimplerQMS publishes a price for this size.
- 20 to 500 people wanting the vendor to handle migration: Matrix Quality or Greenlight Guru.
- Moving off paper with a structured programme: Qualio.
- Validation evidence needed from day one: Scilife, Matrix Quality or SimplerQMS.
- Multi-site or enterprise scale: MasterControl.
- Engineering files such as SolidWorks or AutoCAD: QT9 QMS.
- Software as a medical device: Ketryx.
Many UK companies also keep a regulatory consultant for MHRA registration and UKCA work alongside whichever eQMS they choose.
What should you ask any eQMS vendor before buying?
- Can you show the validation documents, and what validation remains our responsibility?
- What is the total first-year cost, including implementation, migration and extra users?
- Where is our data hosted (UK, EU or US), and can we export everything if we leave?
- How does a complaint flow into reportability assessment, trending and CAPA?
- Can we speak to a UK medical device customer of a similar size?
FAQ: What do UK device teams ask about eQMS software?
Does the MHRA require an electronic QMS? No. It requires a working quality system and evidence that it works. An eQMS is one way to keep that evidence organised.
Is ISO 13485 enough for UKCA marking? It is the QMS basis, but UKCA also has its own documentation, registration, and vigilance requirements.
Is a vendor’s validation package enough? Not on its own. Part 11 and Annex 11 expect systems to be validated for their intended use, so a vendor package is a starting point that your team still reviews and completes.
How long does an eQMS take to implement? Among the vendors that publish a figure, stated go-live times range from 2 weeks to 60 days, depending on scope and migration.
Summary: Which eQMS is best for UK medical device companies in 2026?
There is no single best eQMS for every UK medical device company. The right choice depends on team size, device type, budget and how much validation and migration help you need. Use the same criteria for every vendor, ask for full first-year costs and UK references, and test how each system handles the complaint-to-CAPA flow that the 2025 post-market surveillance rules depend on.
- Matrix Quality: teams of 20 to 500 wanting vendor-led migration and a published price
- Greenlight Guru: device-focused teams wanting consultant-led migration
- Qualio: growing teams moving off paper
- Scilife: teams wanting a signed validation package
- SimplerQMS: small teams of up to 15 users
- MasterControl: enterprise and multi-site companies
- QT9 QMS: manufacturers with engineering file needs
- Ketryx: software as a medical device teams